Privacy Policy

Privacy Policy

Last Updated: June 2026

Chez Moi De Beaute (“Chez Moi”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA).

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, contact us, book appointments, purchase products or use our services.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name
  • Mobile number
  • Email address
  • Date of birth (if provided)
  • Address (if provided)
  • Treatment preferences
  • Appointment history
  • Marketing preferences

Website Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage statistics

through cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries
  • Arrange and manage appointments
  • Deliver treatments and services
  • Process purchases
  • Improve customer service
  • Personalise your experience
  • Send appointment reminders
  • Send promotions, newsletters and updates (where consent has been given)
  • Improve our website and services
  • Comply with legal obligations

3. Marketing Communications

If you have provided consent, we may contact you via:

  • WhatsApp
  • SMS
  • Email
  • Telephone

to share:

  • Promotions
  • New treatments
  • Events
  • Product launches
  • Wellness and skincare information

You may opt out at any time by contacting us or following the unsubscribe instructions provided.

4. Disclosure of Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

  • Website hosting providers
  • Appointment booking systems
  • Payment processors
  • Marketing and email platforms
  • Analytics providers

These parties are required to keep your information secure and confidential.

We may also disclose information where required by law or regulatory authorities.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.

Cookies help us:

  • Remember website preferences
  • Improve website functionality
  • Measure website traffic
  • Analyse visitor behaviour

You may disable cookies through your browser settings, although some website features may not function properly.

6. Data Security

We take reasonable steps to protect your personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

8. Access and Correction

Under the Singapore PDPA, you may request:

  • Access to your personal data
  • Correction of inaccurate personal data
  • Withdrawal of consent for marketing communications

Requests may be submitted using the contact details below.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

10. Changes to this Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and become effective immediately upon posting.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Chez Moi De Beaute (Flowwe Pte Ltd)

Website: Chez Moi De Beaute

Email: info@chezmoi.com.sg

Singapore